How long will it take to receive my order?

Typically, it takes 4-7 business days to receive your order. We're doing our best to deliver it promptly for you.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: +1 504-766-7399

What is your return policy?

Please check our return/refund/exchange policy here.

Payment Policy

At Unique Ink Lab, we are committed to providing a seamless and secure shopping experience. This Payment Policy outlines the payment methods we accept, how transactions are processed, and important details regarding order and payment security.

Accepted Payment Methods

To ensure flexibility and convenience, we accept a variety of secure payment options, including:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal

All payment options are available on our secure checkout page at https://uniqueinklab.com. Your preferred method can be selected during the checkout process.

Secure Payment Processing

All transactions on Unique Ink Lab are encrypted and processed using industry-standard SSL (Secure Socket Layer) technology. Your financial data is never stored on our servers, and we do not have access to your full payment details at any point.

Our third-party payment processors (e.g., Shopify Payments, PayPal) are fully PCI-DSS compliant to ensure maximum protection of your sensitive financial information.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation via email. This email will include:

Order number
Product details
Billing and shipping information
Estimated delivery timeframe

Please review this information carefully. If you notice any errors, contact us immediately at support@uniqueinklab.com.

Payment Timing

All payments must be made in full at the time of purchase. Orders will not be processed or shipped until payment is successfully received.

Taxes

Sales tax is applied during checkout as required by applicable state and local laws. The final amount, including tax, will be clearly shown before completing your order.

Currency

All prices listed on our website are in U.S. Dollars (USD). Transactions will be processed in USD. If you are using an international payment method, your provider may apply conversion fees.

Failed or Declined Payments

If your payment fails or is declined:

Please verify that all billing details are accurate
Try using a different payment method
Contact your card issuer or payment provider for assistance

Orders with failed payment will not be processed. You may resubmit your order once the issue is resolved.

Fraud Protection

To protect against unauthorized transactions, Unique Ink Lab may verify billing and shipping information. We reserve the right to cancel or hold orders that are flagged by our fraud detection systems.

Questions About Payments?

If you have any questions or concerns regarding your payment or billing, our support team is here to assist you.

Contact Information:
Email: support@uniqueinklab.com
Phone: +1 504-766-7399
Mailing Address: 730 Julia St, New Orleans, LA 70130, USA

Thank you for shopping at Unique Ink Lab. We appreciate your trust and look forward to serving you with quality Wooden Essentials and a secure online experience.