Payment Policy

At Unique Ink Lab, founded on March 7, 2019, we strive to make your online shopping experience seamless, secure, and convenient. This Payment Policy explains the accepted payment methods, payment processing, and related information when purchasing our handcrafted wooden wall décor and signs through our website https://uniqueinklab.com.

By placing an order with us, you agree to comply with this Payment Policy.

Accepted Payment Methods

Unique Ink Lab accepts multiple secure payment options for your convenience:

  • Shop Pay
  • Visa, Mastercard, American Express, Diners Club, Discover
  • Apple Pay, Google Pay
  • PayPal Wallet

All payment methods are available at checkout and processed through secure, encrypted channels to protect your personal and financial information.

Payment Processing

  • Orders are processed once payment is successfully received.
  • Your payment will be authorized at the time of checkout.
  • In rare cases of payment authorization failure, we will contact you to resolve the issue before processing your order.

Order Cut-Off & Processing Times:

  • Order Cut-Off: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 1–2 business days (Mon–Fri)
  • Transit Time: 3–5 business days (Mon–Fri)
  • Estimated Total Delivery: 4–7 business days depending on location

Security & Fraud Prevention

We use industry-standard security protocols to protect your payment information, including encryption and secure servers.

Unique Ink Lab reserves the right to verify orders, request additional information, or cancel suspicious transactions to prevent fraud.

Payment Disputes & Refunds

  • If a refund is required due to a defective or incorrect product, it will be processed within 5 business days of receiving the returned item.
  • Refunds will be issued using the original payment method unless otherwise agreed upon.
  • For returns that are not due to defects or damage, customers are responsible for return shipping costs.

For more details, please review our Returns & Exchanges Policy.

Contact Us

If you have any questions regarding payments, billing, or your order status, please contact us:

Customer Support Hours:

  • Monday–Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

At Unique Ink Lab, we are committed to providing a secure and reliable online shopping experience. We recommend reviewing this Payment Policy regularly to stay informed about updates and best practices for safe online payments.

Shop our collection: https://uniqueinklab.com