Terms of Service

Welcome to Unique Ink Lab. These Terms of Service (“Terms”) govern your access to and use of our website https://uniqueinklab.com and the purchase of our products. By using our website or placing an order, you agree to comply with these Terms. Please read them carefully.

Founded: March 7, 2019
Products: Wooden Wall Décor & Signs
Website: https://uniqueinklab.com

1. Use of Our Website

You agree to use the Unique Ink Lab website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site. You may not use the website to:

  • Transmit harmful, offensive, or illegal content.
  • Attempt unauthorized access to our systems or data.
  • Disrupt or interfere with website functionality.

2. Product Information

Unique Ink Lab strives to ensure that all product descriptions, images, and pricing are accurate and up to date. However, we do not guarantee that the content on the website is error-free. We reserve the right to correct errors, modify information, or update products at any time without prior notice.

Order Cut-Off & Shipping Times:

  • Order Cut-off: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 1–2 business days (Mon–Fri)
  • Transit Time: 3–5 business days (Mon–Fri)
  • Estimated Delivery: 4–7 business days depending on customer location
  • Shipping: Free for all orders

3. Orders & Payments

All orders are subject to acceptance and availability. By placing an order, you represent that you are authorized to use the chosen payment method. Accepted payment methods include:

  • Shop Pay
  • Visa, Mastercard, American Express, Diners Club, Discover
  • Apple Pay, Google Pay, PayPal Wallet

Unique Ink Lab reserves the right to refuse or cancel any order for reasons including product unavailability, errors in product information, or suspected fraudulent activity.

4. Returns, Exchanges, & Refunds

Unique Ink Lab is committed to customer satisfaction and accepts returns and exchanges under the following conditions:

  • Return Method: By mail
  • Return Window: 30 days from delivery
  • Product Condition: New only
  • Restocking Fees: None
  • Refund Processing Time: 5 business days
  • Return Shipping Costs: Customer is responsible unless the item is defective or damaged

We accept exchanges for eligible products. Please contact support@uniqueinklab.com to initiate a return or exchange.

5. Intellectual Property

All content on the Unique Ink Lab website, including text, images, logos, and designs, is owned by or licensed to Unique Ink Lab. You may not copy, distribute, or use any content for commercial purposes without our express written permission.

6. Limitation of Liability

Unique Ink Lab strives to provide accurate product information and reliable service. However, we are not liable for:

  • Indirect, incidental, or consequential damages resulting from your use of the website.
  • Errors, delays, or interruptions in shipping or product availability.
  • Any unauthorized access to or alteration of your data.

Our liability for any claim arising from your purchase is limited to the amount paid for the product.

7. Privacy

Your use of the Unique Ink Lab website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. You can view it here: Privacy Policy.

8. Governing Law

These Terms are governed by the laws of the State of Louisiana, USA, without regard to conflict of law principles. By using this website, you agree to submit to the jurisdiction of Louisiana courts for any disputes arising under these Terms.

9. Contact Us

For any questions regarding these Terms of Service, orders, or our products, please contact us:

Customer Support Hours:

  • Monday–Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

By using Unique Ink Lab or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.

Visit our website: https://uniqueinklab.com