Privacy Policy

At Unique Ink Lab, founded on March 7, 2019, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://uniqueinklab.com or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with Unique Ink Lab, we may collect the following types of information:

  1. Personal Information:
    • Name, email address, phone number, billing and shipping addresses, and payment information.
  1. Transactional Information:
    • Details about the products you purchase, order history, and payment methods used.
  1. Technical Information:
    • IP address, browser type, operating system, and browsing behavior on our website.
  1. Communication Information:

Customer support inquiries, feedback, and correspondence via email, phone, or contact forms.

How We Use Your Information

We use the information collected to provide and improve our services, including:

  • Processing and fulfilling orders efficiently.
  • Communicating order updates, promotions, and customer support responses.
  • Enhancing website functionality, usability, and security.
  • Preventing fraud and unauthorized transactions.
  • Complying with legal obligations.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Payment & Security

All payments on Unique Ink Lab are processed securely using trusted payment methods including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

We implement industry-standard security measures to protect your data, including encryption protocols and secure server hosting. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Sharing Your Information

We may share your personal information only in the following cases:

  • With service providers who assist us in fulfilling orders, processing payments, and maintaining the website.
  • To comply with legal requirements or respond to lawful requests by authorities.
  • In connection with business transfers, such as mergers or acquisitions.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your personal information, subject to legal or contractual obligations.
  • Opt-out of marketing communications at any time.

To exercise your rights, please contact us at support@uniqueinklab.com.

Returns, Exchanges, and Customer Information

Your privacy is respected throughout our returns and exchange process. Information related to returned products, refunds, or exchanges is used solely to process your request and improve our services.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Customer Support Hours:

  • Monday–Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

Updates to This Privacy Policy

Unique Ink Lab may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Your continued use of our website constitutes acceptance of any updates.

Visit our website: https://uniqueinklab.com