Shipping Policy
At Unique Ink Lab, we are dedicated to providing a fast, reliable, and transparent shipping experience for all customers. This Shipping Policy outlines important information about our processing times, delivery methods, shipping coverage, and order handling procedures for our handcrafted Wooden Essentials.
Order Processing
All orders placed through our website are processed during regular business hours, Monday through Friday.
- Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
- Handling Time: 1–2 business days
- Order Processing Days: Monday to Friday (excluding holidays)
Orders received after the daily cut-off time will be processed the following business day.
Shipping Timeframes
Once your order has been processed and shipped, it will be delivered within the estimated time below:
- Transit Time: 3–5 business days (Monday to Friday)
- Estimated Total Delivery Time: 4–7 business days (depending on destination)
Please note that delivery times may vary based on the shipping location, carrier delays, or peak seasonal demand.
Shipping Costs
We proudly offer free standard shipping on all orders, with no minimum purchase required. There are no hidden handling or restocking fees.
Shipping Locations
Currently, Unique Ink Lab ships to all destinations within the United States. We do not offer international shipping at this time but plan to expand our service area in the near future.
Order Tracking
As soon as your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your shipment’s progress directly through the carrier’s website.
Shipping Carriers
We partner with trusted U.S. shipping providers to ensure timely and safe delivery of your items. Carrier selection is based on destination, weight, and shipping speed.
Incorrect Shipping Information
Please ensure that all shipping information is accurate at the time of order. We are not responsible for delays or losses due to incorrect addresses provided by the customer. If you notice an error after placing your order, contact us immediately to request an update.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, contact us as soon as possible at support@uniqueinklab.com. We will work with the shipping carrier to investigate and, if necessary, offer a replacement or refund.
Return Shipping
In the case of a return:
- Customers are responsible for return shipping costs, unless the product was defective or damaged upon arrival
- We accept returns within 30 days of delivery for eligible items in new condition
- All returns must be sent via mail
Please refer to our Return & Refund Policy for full return instructions.
Contact Us
If you have any questions about your shipment or need assistance with your order, our support team is ready to help.
Email: support@uniqueinklab.com
Phone: +1 504-766-7399
Address: 730 Julia St, New Orleans, LA 70130, USA
Thank you for choosing Unique Ink Lab. We’re committed to delivering quality Wooden Essentials and exceptional service straight to your door.