Shipping Policy

At Unique Ink Lab, founded on March 7, 2019, we are committed to delivering high-quality wooden wall décor and signs promptly and securely. This Shipping Policy outlines how we handle processing, transit, and delivery for all orders placed through our website https://uniqueinklab.com.

Order Processing

  • Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Orders received before the cut-off time are processed the same business day. Orders placed after this time are processed on the next business day.
  • Handling Time: 1–2 business days (Monday–Friday)

During high-demand periods, processing may take slightly longer. Customers will be notified if there is any delay.

Shipping & Transit

  • Shipping Method: Free standard shipping on all orders
  • Transit Time: 3–5 business days (Monday–Friday)
  • Estimated Total Delivery: 4–7 business days depending on customer location

Shipping times are estimated and may vary based on delivery location and carrier delays. Tracking information will be provided via email once your order is shipped.

Delivery Information

  • All orders are shipped to the address provided at checkout. Please ensure your shipping details are accurate.
  • We are not responsible for delays caused by incorrect shipping information, natural disasters, or carrier service interruptions.
  • Customers will receive an email confirmation with tracking details once their order has been shipped.

International Shipping

Currently, Unique Ink Lab ships exclusively within the United States. International shipping is not available at this time.

Returns & Exchanges

If your order arrives damaged or defective, or if you need to return an item in new condition, please refer to our Returns & Exchanges Policy:

  • Return Window: 30 days from delivery
  • Return Method: By mail
  • Refund Processing Time: 5 business days
  • Return Shipping Costs: Customers are responsible unless the item was defective or damaged

We accept exchanges for eligible products. For assistance, contact our support team at support@uniqueinklab.com.

Contact Us

For questions regarding your order, shipping, or delivery status, please reach out to us:

Customer Support Hours:

  • Monday–Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

At Unique Ink Lab, we are dedicated to ensuring your handcrafted wooden wall décor and signs arrive safely and on time. For the best delivery experience, please ensure your address details are accurate and complete.

Shop our collection: https://uniqueinklab.com